Night Owl Return
We will accept returns when the product is damaged, unopened or defective. If there is an issue with a product we will work with you and get it resolved or give your money back. If you think you need to return an item, contact us at and we will work with you to get the issue resolved. We give a hoot about your business and will strive to keep you happy.
Night Owl Fans Guarantee Policy
All Night Owl Clack Fans come with the Night Owl life of the fan guarantee. This means if your fan breaks or rips from clacking it in the club or even dropping it at a rave, Night Owl will replace your fan with the same fan. If that fan is not available or out of stock you may choose another fan that is the same price as shown on your receipt. A receipt is required for all Night owl life of the fan guarantee's if you do not have a receipt it is required that you are a Night Owl Member so we can verify your purchase in our system. You will be responsible to pay for the shipping charges of the new fan and sending us a photo of the broken fan before we ship the replacement fan to you. Please send a life of the fan guarantee requests to and put life fan guarantee in the subject line and someone from Night Owl will contact you about your replacement fan.